Every year, Books2Africa aims to raise £200,000 from individual and corporate sponsors giving to our 1 Million Books Fund to cover the cost of processing and shipping 1 million books and 1 thousand computers to individuals, institutions and communities across Africa.
We try our best to get your order to you as soon as possible. After dispatch, our standard delivery (Royal Mail First Class) typically arrives the next day in the UK (but can take up to 7 days), in 6 days to the EU and 10 days worldwide. It is important to note that delivery times are out of our control, as we do not deliver the goods ourselves.
If the error is ours, we will reprint free of charge. If the error is yours, we will reprint for 25% of the original amount. If we have sent you the wrong size garment, we will absolutely remake it for you in the right size when you return it.
The guidance measurements given next to the shirts are supposed to represent what size person they fit. They are not the actual measurements of the garment itself, which naturally need to be larger than the person they are designed to fit.
Firstly, please ignore the washing instructions in the garment itself. These are for blank garments and not printed ones.
Wash your shirts at 40 degrees or less. Iron on reverse (cool). Do not tumble dry.
Whilst Royal Mail normally deliver all first class post within 1-2 working days, they can on occasion take longer. In the unlikely event that your goods do not arrive, allow 7 days before calling us. We cannot authorise any remakes before this time has passed as Royal Mail have been known to deliver within this time.
However, if you paid to have Express delivery, contact us immediately as we can provide you with the tracking reference to chase it with the carrier.
