Last updated: 7 August 2026
These Terms and Conditions (“Terms”) govern your use of websites operated by Books To Africa International, trading as Books2Africa®, and set out important information about donations made to Books2Africa.
By using our website or making a donation to Books2Africa, you agree to these Terms to the extent that they apply to your activity.
These Terms should be read together with our Privacy and Data Protection Policy, Cookie Policy and, where you purchase goods from us, our Charity Shop Terms.
Specific programmes, services, fundraising campaigns or activities may have additional terms. Where additional terms apply, we will make them available to you as appropriate.
Books To Africa International, trading as Books2Africa ® is a charitable company limited by guarantee registered in England and Wales under company number 08528635 and registered charity number 1152599.
Our registered office is:
Books2Africa
Unit 2, Barton Business Park
New Dover Road
Canterbury
Kent CT1 3AA
United Kingdom
In these Terms:
“Books2Africa”, “we”, “us” or “our” means Books To Africa International.
“Website” means any website operated by or on behalf of Books2Africa to which these Terms apply.
“Content” means text, images, photographs, graphics, videos, audio, documents, software, data and other material made available through our Website.
You may use our Website only for lawful purposes.
You must not:
use the Website in a way that violates applicable law or regulation;
attempt to gain unauthorised access to the Website, our servers, systems, accounts or data;
introduce viruses, malicious code or other harmful technology;
interfere with the operation, availability or security of the Website;
use automated systems to access, extract or copy Website content in a manner that places an unreasonable burden on our systems;
impersonate another person or organisation;
use the Website fraudulently or misleadingly;
infringe the rights of Books2Africa or another person; or
use the Website in a way that could reasonably damage Books2Africa, our beneficiaries, supporters or other users.
We may suspend, restrict or block access where reasonably necessary for security, maintenance, legal compliance or to prevent misuse.
We take reasonable care to ensure that information published on our Website is accurate and current.
However, Website content is provided primarily for general information. It should not be treated as professional, legal, financial, tax or other specialist advice.
Information about programmes, services, stock, collections, deliveries, events, campaigns and availability may change.
We may correct errors and update Website content without notice.
Books2Africa accepts donations of suitable educational and other items in furtherance of our charitable purposes.
These may include:
books;
periodicals;
computers and technology;
stationery;
educational materials;
media;
equipment; and
other items that Books2Africa agrees to accept.
Unless we have expressly agreed otherwise in writing, ownership of items donated to Books2Africa passes to Books2Africa when we accept and take possession of them.
Once ownership has transferred, Books2Africa may use, process, distribute or otherwise deal with donated items in accordance with these Terms and our charitable purposes.
We reserve the right to decline items that are unsuitable, unsafe, damaged, prohibited, uneconomic to process or otherwise inappropriate for our charitable activities.
By donating items to Books2Africa, you acknowledge that donated items may be:
sorted and processed;
distributed to beneficiaries;
supplied to schools, libraries, universities, community organisations or other recipients;
shipped to countries in Africa or elsewhere where suitable materials are needed;
re-donated to another organisation;
reused or repurposed;
sold for charitable fundraising; or
responsibly recycled or securely disposed of where reuse is not appropriate.
Books2Africa cannot guarantee that a particular donated item will be sent to a particular country, organisation or beneficiary unless we have expressly agreed this with you in writing.
Books2Africa operates a sustainable fundraising model.
You agree that up to twenty per cent (20%) of items donated to Books2Africa may be selected for sale through our charity shop, online marketplaces or other appropriate fundraising channels.
Income generated from these sales supports Books2Africa’s operations and the fulfilment of our charitable purposes.
Items may be selected for sale based on factors including condition, demand, duplication, suitability for redistribution, processing costs and potential fundraising value.
Unless a separate agency or Retail Gift Aid arrangement has expressly been agreed with you, items donated under these Terms become the property of Books2Africa and any proceeds resulting from their subsequent sale belong to Books2Africa.
If you have donated an item in error, you may contact Books2Africa within seven days of the donation and ask whether the item can be returned.
We will make reasonable efforts to assist where the item can still be identified and retrieved, but we cannot guarantee its return.
In particular, an item may no longer be recoverable once it has been:
sorted or combined with other donations;
processed;
transferred to another location;
allocated to a beneficiary;
packed for shipment;
shipped;
re-donated;
sold;
recycled; or
otherwise disposed of.
Nothing in this section affects any legal rights that cannot lawfully be excluded.
Where computers, storage devices or other technology are donated to Books2Africa, they may undergo data-erasure, refurbishment, repair, recycling or other processing.
Donors should ensure that they have retained any information they require before donating a device.
Where appropriate, Books2Africa uses secure data-erasure processes before donated technology is reused or redistributed.
Once data-erasure or processing has begun, information previously stored on a donated device may be permanently destroyed and may not be recoverable.
Books2Africa cannot guarantee the recovery of information remaining on a device after it has been donated.
Where Books2Africa offers collection or drop-off booking facilities, availability may depend on location, capacity, staff or volunteer availability, vehicle capacity and other operational circumstances.
A requested collection date or time is not guaranteed unless confirmed by Books2Africa.
We may need to:
alter or reschedule a collection;
decline unsuitable items;
limit the quantity collected;
ask for further information about a donation; or
cancel a collection where circumstances reasonably require it.
You are responsible for providing accurate collection information and for ensuring that donated items can be accessed safely at the agreed location.
Monetary donations made to Books2Africa are used to further our charitable purposes, subject to any valid restriction expressly accepted by Books2Africa.
Charitable donations are generally non-refundable once received.
However, we may issue a refund where appropriate, for example where:
a payment was made in error;
a duplicate payment occurred;
a transaction was unauthorised;
there has been a technical payment error; or
Books2Africa considers that exceptional circumstances justify a refund.
If you believe a donation has been made incorrectly, please contact Books2Africa as soon as possible.
Whether a refund can be made may depend on the circumstances and whether funds have already been committed or expended.
Where you establish a recurring donation, payments will continue according to the frequency and payment arrangement selected until the recurring instruction is cancelled or otherwise ends.
You may cancel future recurring donations through the relevant payment provider or by contacting Books2Africa.
Cancellation does not normally reverse donations that have already been successfully processed.
Eligible UK taxpayers may choose to make a Gift Aid declaration in relation to qualifying donations.
By making a Gift Aid declaration, you confirm that the information and declaration you provide are accurate.
You are responsible for notifying Books2Africa if your circumstances change in a way that affects the validity of your Gift Aid declaration.
Books2Africa may retain Gift Aid declarations and associated donation records for the period required by HM Revenue & Customs.
Making a Gift Aid declaration does not constitute consent to receive marketing communications.
Further information about how Gift Aid information is handled is available in our Privacy and Data Protection Policy.
Books2Africa uses specialist third-party payment service providers to process online payments and donations.
Depending on the transaction, these may include providers such as Stripe, PayPal, CAF or another payment service identified when you make the transaction.
Books2Africa does not normally receive or store your full payment-card details on its own systems.
Payment providers may process payment credentials, transaction information, identity information and fraud-prevention information in accordance with their own legal obligations, terms and privacy notices.
Books2Africa may receive and retain information such as:
your name;
transaction amount;
transaction date;
payment status;
payment-provider reference; and
other information needed for reconciliation, accounting, Gift Aid, refunds, fraud prevention or audit.
Further information is available in our Privacy and Data Protection Policy.
Purchases made through the Books2Africa online shop are subject to our separate Charity Shop Terms, which contain information about:
orders;
delivery;
cancellations;
returns;
refunds; and
other terms relating to purchases.
Nothing in these Terms or the Charity Shop Terms affects statutory consumer rights that cannot lawfully be excluded or restricted.
If there is an inconsistency between these general Website Terms and the Charity Shop Terms in relation to a shop purchase, the Charity Shop Terms will apply to that purchase.
Books2Africa operates programmes and activities that may include volunteering, educational-resource distribution, publishing, international programmes and other charitable services.
Those activities may be governed by separate application terms, participation agreements, programme conditions, publishing agreements or other specific terms.
Where specific terms apply to a particular service, those specific terms take precedence over these general Terms in relation to that service.
Books2Africa processes personal information in accordance with applicable data-protection law.
Our Privacy and Data Protection Policy explains:
what personal information we collect;
why we use it;
the lawful bases on which we process it;
organisations with which information may be shared;
data retention;
international transfers;
security;
your data-protection rights; and
how to contact us about privacy matters.
Our Website uses cookies and similar technologies.
Books2Africa uses a consent-management platform to manage cookie choices where required.
Please see our Cookie Policy or use Cookie Settings for information about the technologies used and to manage your preferences.
Using the Website by itself does not constitute consent to cookies or similar technologies where consent is legally required.
We take reasonable technical and organisational measures to protect our Website and information systems.
However, no website, internet connection or electronic information system can be guaranteed to be completely secure or continuously available.
You are responsible for taking reasonable precautions when using websites, including keeping your devices, browsers and software appropriately secured.
Where we become aware of a personal-data breach, we will assess and respond to it in accordance with applicable data-protection law.
Unless otherwise stated, the intellectual-property rights in Books2Africa’s Website and Content belong to Books2Africa or are used with the permission of the relevant rights holder.
This includes, where applicable:
the Books2Africa name and logo;
trade marks;
website design;
photographs;
graphics;
text;
videos;
publications; and
other original content.
You may view and use Website Content for your own personal, non-commercial information and private study.
You may not, without permission or another lawful basis:
reproduce substantial Website Content;
republish it;
modify it;
sell it;
commercially exploit it;
distribute it;
create misleading derivative material from it; or
use Books2Africa’s name, trade marks or branding in a way that suggests an association, endorsement or partnership that does not exist.
Nothing in these Terms prevents use that is expressly permitted by copyright or other applicable law.
To request permission to use Books2Africa material, please contact Books2Africa.
Our Website may contain links to third-party websites or may display content or services provided by other organisations.
Links are provided for convenience and information and do not necessarily constitute an endorsement by Books2Africa.
Books2Africa does not control independent third-party websites and is not responsible for their content, availability, terms, security or privacy practices.
You should review the relevant third party’s terms and privacy information before using their services.
We aim to keep our Website available and operating properly, but we do not guarantee uninterrupted access.
We may temporarily suspend, withdraw, restrict or change all or part of the Website for:
maintenance;
security;
upgrades;
technical problems;
operational reasons;
legal or regulatory requirements; or
circumstances outside our reasonable control.
Where reasonably practical, we will try to minimise disruption.
Nothing in these Terms excludes or limits liability where it would be unlawful to do so.
In particular, nothing excludes or restricts liability for:
death or personal injury caused by negligence;
fraud or fraudulent misrepresentation; or
any other liability or statutory right that cannot lawfully be excluded or restricted.
If you are using the Website as a consumer, Books2Africa is responsible for losses that are a foreseeable consequence of our breach of these Terms or our failure to use reasonable care and skill, subject to applicable law.
We are not responsible for losses that were not reasonably foreseeable when you began using the Website or entered into the relevant arrangement with us.
If you use the Website wholly or mainly for business purposes, we are not responsible, to the extent permitted by law, for loss of profits, revenue, business, anticipated savings, goodwill, opportunity or indirect or consequential loss arising from use of the Website.
We are not responsible for loss or damage caused solely by circumstances outside our reasonable control.
Nothing in these Terms affects your statutory consumer rights.
If you have a complaint or concern relating to the Website, a donation or your interaction with Books2Africa, please contact Books2Africa.
We will try to investigate and resolve reasonable concerns appropriately.
Privacy or data-protection concerns will be handled in accordance with our Privacy and Data Protection Policy.
We may update these Terms from time to time to reflect changes in:
our charitable activities;
our Website or services;
our operational practices;
applicable law or regulation; or
our policies.
The current version will be published on this page together with its last-updated date.
Changes apply from the date the updated Terms are published unless otherwise stated.
Where you have already entered into a specific transaction or agreement with Books2Africa, a later change to these general Terms will not retrospectively remove rights that have already arisen.
If any provision of these Terms is found to be invalid, unlawful or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.
If Books2Africa does not immediately enforce a provision of these Terms, this does not mean that we have waived our right to enforce it later.
These Terms are governed by the laws of England and Wales.
If you are a consumer, you retain any mandatory legal rights relating to where proceedings may be brought.
Subject to those rights, the courts of England and Wales will have jurisdiction over disputes arising in connection with these Terms.
If you have any questions about these Terms, please contact Books2Africa through the Contact Us page on our Website.
Books To Africa International
Trading as Books2Africa®
Registered Charity No. 1152599
Company No. 08528635
Unit 2, Barton Business Park
New Dover Road
Canterbury
Kent CT1 3AA
United Kingdom
We try our best to get your order to you as soon as possible. After dispatch, our standard delivery (Royal Mail First Class) typically arrives the next day in the UK (but can take up to 7 days), in 6 days to the EU and 10 days worldwide. It is important to note that delivery times are out of our control, as we do not deliver the goods ourselves.
If the error is ours, we will reprint free of charge. If the error is yours, we will reprint for 25% of the original amount. If we have sent you the wrong size garment, we will absolutely remake it for you in the right size when you return it.
The guidance measurements given next to the shirts are supposed to represent what size person they fit. They are not the actual measurements of the garment itself, which naturally need to be larger than the person they are designed to fit.
Firstly, please ignore the washing instructions in the garment itself. These are for blank garments and not printed ones.
Wash your shirts at 40 degrees or less. Iron on reverse (cool). Do not tumble dry.
Whilst Royal Mail normally deliver all first class post within 1-2 working days, they can on occasion take longer. In the unlikely event that your goods do not arrive, allow 7 days before calling us. We cannot authorise any remakes before this time has passed as Royal Mail have been known to deliver within this time.
However, if you paid to have Express delivery, contact us immediately as we can provide you with the tracking reference to chase it with the carrier.