Missed Collection

Complete our secure online form below.

Booking Reference Number(Required)

Booking Email(Required)

Reason for Missed Collection(Required)

Courier did not show

Courier showed, but did not collect

No one was around due to an emergency or other reason

Wrong address

Other

Additional information to help chase up the courier and avoid another missed collection

If any of your details has changed, please include this here.

If available, upload a photo of the boxes not collected/card left

Max. file size: 128 MB.

New Collection Date(Required)

Give us another date to rebook this for

This field is for validation purposes and should be left unchanged.