Lockdown II – Books2Africa is staying open

Written by

Books2Africa

Published

4 November 2020

Summary

Following the UK government’s announcement of another 4-week lockdown from Thursday, 5th November to Wednesday, 3 December 2020 to control the rapid spread of the coronavirus, Books2Africa can confirm that we will stay open during this period. Courier collections and shipments, processing of donated items at our Canterbury processing centre and remote working will continue considering the following exceptions that apply to the charity and our COVID-19 measures in place.

Exceptions that apply to Books2Africa

  • Work and volunteering: The government’s advice is: “You can leave home for work purposes, or to provide voluntary or charitable services, where you cannot do this from home”. As such, our Processing Team working at our Canterbury Processing Centre will continue to come into work, following safe transport guidelines.
  • Businesses and venues which can remain open: The government’s advise is that “Storage and distribution facilities” are permitted to stay open, following COVID-19 Secure guidelines. Furthermore, our charity shop will only operate a Click and Collect model following government advice that non-essential retail can continue to “operate click-and-collect (where goods are pre-ordered and collected off the premises) and delivery services”.

Our COVID-19 Measures

In addition to the COVID measures introduced in June 2020, which continue to remain in force, as well as our COVID-19 Risk Assessment, we have now introduced the following additional measures:

  • Temperature Checks: Mandatory temperature checks for all team members working at our Processing Centre. All team members should report to the supervisor on duty upon arrival for their shift for a temperature reading using an infrared thermometer. Those with a temperature will be asked to leave the premises immediately and follow the government guidelines on getting tested and self-isolating etc.
  • Contact Tracing: The NHS QR code has been printed and displayed throughout the premises for team members and visitors to check in using the NHS Contact Tracing App and be alerted in the event that anyone who visited our premises tests positive for COVID.

More information on the 4-week lockdown can be found on the UK government’s website at https://www.gov.uk/guidance/new-national-restrictions-from-5-november

As always, thanks for your continued support, and be encouraged – if we got through the first lockdown, we will get through this one too!

Stay safe.

Help us deliver more books and computers to Africa

Thousands of donated books and computers are ready to travel — but we need your support. By funding the cost of delivery, you’ll help place these resources directly into the hands of learners across Africa. Within 90 days of your sponsorship, classrooms and communities across Africa receive simple but powerful tools that spark learning, build confidence, and open possibilities of a brighter future.

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Charity Shop FAQs

We try our best to get your order to you as soon as possible. After dispatch, our standard delivery (Royal Mail First Class) typically arrives the next day in the UK (but can take up to 7 days), in 6 days to the EU and 10 days worldwide. It is important to note that delivery times are out of our control, as we do not deliver the goods ourselves.

If the error is ours, we will reprint free of charge. If the error is yours, we will reprint for 25% of the original amount. If we have sent you the wrong size garment, we will absolutely remake it for you in the right size when you return it. 

The guidance measurements given next to the shirts are supposed to represent what size person they fit. They are not the actual measurements of the garment itself, which naturally need to be larger than the person they are designed to fit.

Firstly, please ignore the washing instructions in the garment itself. These are for blank garments and not printed ones.

Wash your shirts at 40 degrees or less. Iron on reverse (cool). Do not tumble dry.

Whilst Royal Mail normally deliver all first class post within 1-2 working days, they can on occasion take longer. In the unlikely event that your goods do not arrive, allow 7 days before calling us. We cannot authorise any remakes before this time has passed as Royal Mail have been known to deliver within this time.

However, if you paid to have Express delivery, contact us immediately as we can provide you with the tracking reference to chase it with the carrier.